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TERMS & CONDITIONS

Important information

The Basic Menu does not include lobster and whiskey.

    In order to pick up your tickets the day of the excursion, please bring valid photo id, the credit card used to purchase the tickets and a print  copy of your order confirmation or a electronic receipt. Please be aware that you will only gain entrance to our activity if and when you show these 3 documents to our cashier. No exceptions will be made.

    The Night Tour is recommended just for adults. As capacity is limited, we recommended purchasing your tickets in advance, just provide your reservation number upon your arrival, at our ticket office inside the Maritime Terminal. Be at Maritime Terminal, one hour before departure. You will be required to pay a Port Entrance feed ($28.00 pesos per person), so you need to bring cash with you, as well bring extra money for souvenirs and tipping on board. This apply for babies, childrens and adults. The deposit is not refundable. You can take photos and video during the shows, cameras on board are permited and encouraged. Bring a sweater and comfortable shoes. 

    Cancellation policy:

    • Cancellations made giving 48 hours notice or more of the tour’s departure will be fully refunded.
    • Cancellations made between 24 and 48 hours prior to the tour’s departure will only receive a 50% refund.
    • Cancellations made with 24 hours notice or less will not receive any refund.
    • Cancellations made with less than 24 hours notice will only receive a full refund if due to sickness, and must be supported by an official medical note.